Learning to Lead as a Mentor or Supervisor is for current and aspiring supervisors and mentors to develop their leadership abilities through improved communication and interpersonal skills.
Who Should Attend?
Current and aspiring supervisors and mentors.
Learning Outcomes
How to create a supportive environment where staff are able to achieve their full potential.
How to utilise the knowledge and skills of experienced personnel to maintain high-quality performance and retention.
How to increase the resilience and wellbeing of workforces.
Key Messages
Leadership skills and actions
Personal values and beliefs; workplace values
Motivating young workers
Communication skills, conflict management
Managing bullying/harassment in the workplace
Time management and life-work balance